I was told at check in I would not get a replacement. I understand temperature checks, but if I have a wrist band and go to the car for a second. Nice views at pool, decent lounge chairs, towels, jacuzzi tub size reasonable and views of golf course great. Clean, shiny and new pretty interiors: Great ceiling heights (Morongo's low ceilings annoy me for the price), attractive contemporary decor, nice bathroom (bathtub would have been nice, but their price is typically low, we paid more than average). I normally don't write reviews, but noticed there weren't many to read before booking our stay. My boyfriend and I have stayed at many casino resorts in Southern California and some during the pandemic, so we are used to restrictions and protocols. Anyway I did enjoy my stay except for those things,… There’s a safe in your room, there’s housekeeping who knock on your door before entering. These reviews about the hotel being untrustworthy us BS. In the morning, Eduardo? Was very kind and made sure we were not charged. Thirdly, at the pool bar my husband paid for 4 canned drinks and only got 2, when he questioned the attendant, he was told to tell the lobby when we checked out. #2, we had clearly visible pool wristbands for hotel quests, we went to the elevator for our rooms from the casino and a guard rudely asked where we were going and made us show the room key and THEN asked what floor we were on! WTH? I paid good money to stay there and that’s how we get treated? There was an older lady walking behind us and he didn’t question her at all. I came here to get away from my own kids, lol. Problem was the kids, why are kids in an adult pool in a casino? They were loud and squinting water guns at each other and when I went to the other side of the pool, they migrated over there. Here’s where I had a few problems, #1 was the pool, now this pool is beautiful and spacious and it has a bar and grill. The slots were loose, ( I won $400) housekeeping and front desk were friendly. This Casino Hotel was great, I got early check in, the room was nice ( I don’t know why they have only double beds in the Queen rooms) the food was good and reasonable, everything was clean.

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